Just call 6-294-1211 and place your order. You can pay by cash or you can apply for Convenient Bill Me 14 Days Later Facility if you are under a company.
You must keep in mind when ordering:
Give full information about yourself. Be specific about the type of service required and the maximum time of arrival required.
What Info is required when I order?
1) Your Name
2) Your Company Name
3) Simple address like Ocean Bldg #10-45 and your direct telephone number to call you back
4) Go to where : e.g Ang Mo Kio or Loyang
Only simple street name is enough.
and lastly, the type of service required; when the latest the package must arrive; and if it is time-sensitive item like banking and tender : it must be specified at time of call.
When does the activation start : at the time of pickup or at the time of call?
At the time of call.
When can I expect the pickup once I called?
As an example, a HALF DAY job has a completion cycle of 6 hours, therefore it should be picked up within the half - time of 3 hours.
But you are normally too early: your men often arrive within 15 minutes to 1 hour from the time of my call.
Yes, we are fast and we are proud of it! So don't wait till we arrive to prepare your documents. Remember, our men has a lot of places to go. It is advisable to have everything ready first. The standard for the industry is pickup is done with half-time but many times, you may find the courier arrive even before you are ready.
Can I call to check on the status of pickup or delivery?
Yes, definitely. Remember, with us, you come first and our model of making sure our clients understand everything at stages is what they like about us. You have comprehensive support and we are a phone call away and are always available.
Can I apply for a credit account?
Yes, definitely. We call it
the CONVENIENT BILL 14 DAYS
LATER facility. It is for
businesses, companies and organisations. We do not at this time have such
facilities for individual, however.
How much is the minimum
usage I must have in an invoice?
No, we do not force a
minimum usage like CONTRACT COURIERS. Use as little or as much. It is up to you.
Do you charge a basic fee
for having an account?
Strictly
No.
You only pay for what you use. Unlike others, we don't charge a fixed monthly
fee. Remember, with fixed monthly fee, you still must the basic even if
you use less than the quota. But it doesn't go both way. When you exceed their
quota, you pay for the extra usage over and above the basic. At Roadmaster, you
only pay for what you really use
and no more than that. unless
you choose our contract account which we also have - which mean our men will
come in everyday without you having to call.
How
do you bill me under the
CONVENIENT BILL ME 14 DAYS LATER
facility?
Our invoicing cycle is
every two weeks. One covering the period 1st to 15th day of the month and
the other from 16th to the end of the month. Thus, we send out invoices twice a
month by fax only.
Do you send out invoices by
mail?
No, we only send out
invoices by fax. It is stated in your application for this facility.
Will you be introducing
invoicing by email or download?
Yes, very soon. This is the
21st Century. Posting is yesterday's news.
How soon must I pay up on
the invoice?
All our clients pay us
immediately on invoice day.
Just simply print the application form by clicking here. Fill it up and place your company rubber stamp or seal and fax it back to us to 6-295-1169.
How long do I have to wait for approval?Just fax it over and it is INSTANTANEOUS. You can call immediately on credit just after faxing.
Will you call me to tell me about my status for credit?
No, once you fax the form over, it will be already approved unless something is amiss.
Can you send your salesman over ?
We have dispense with external sales staff years ago. So we can pass on the saving to our clients in lower prices. Remember our prices are as low as $4.
To find a courier, you need go for a test drive. Opening an account with us is INSTANTANEOUS and free or you can pay cash while trying out.